Sign-in help

If you signed up with email and a password, use Forgot Password and open the newest recovery email on the device where you requested it. Confirm your email before your first sign-in. If you joined with Apple, choose Sign in with Apple instead.

Restore Premium

Open Account → Subscription & Access → Restore Purchases while signed into the same store account used for purchase.

Manage or cancel

Open Account → Subscription & Access → Manage Subscription. Billing changes are completed securely in your Apple or Google store account.

Delete your account

Open Account → Delete Account. Confirm your identity with your password or Apple, enter DELETE, and follow the confirmation steps. This permanently removes your SINLESS profile, entries, Daily Reflections, AI-assisted insights, and subscription-access record from our active database.

If you cannot access the app, email a deletion request from the address on your account. Never send us your password or private journal content. Deleting SINLESS does not cancel an Apple or Google Play subscription; cancel store billing separately.

Privacy request

Review our Privacy Policy or email us from the address associated with your account for privacy assistance.

Something isn’t working

Tell us your device model, operating-system version, what you expected, and what happened. Please do not email passwords or private journal content.

Safety

SINLESS is a spiritual reflection tool, not emergency or professional care. If you are in immediate danger or crisis, contact local emergency services or an appropriate crisis resource.